Terms of Service

Please read these terms carefully before using our services

Terms of Service

Last Updated: November 18, 2024

Introduction

These Terms of Service ("Terms") govern your relationship with One Guy Plus Heating & Cool ("us", "we", or "our") and our website heatguy1plus.com (the "Site"). Please read these Terms carefully before accessing or using our services. By accessing or using any part of our Site, you accept and agree to be bound by these Terms.

Services

We provide heating equipment cleaning, repair, and maintenance services to residential and commercial customers in our service area. All services are provided subject to these Terms and any additional terms agreed upon between you and us.

Eligibility

By using our services, you represent and warrant that:

  • You are at least 18 years old
  • You have the legal capacity to enter into a binding contract
  • You are authorized to provide any information you submit to us
  • You will use our services only for lawful purposes

Service Orders

All service orders are subject to our acceptance and availability. We reserve the right to refuse service to anyone for any reason at our sole discretion. Service orders may be confirmed via phone, email, or our website. All confirmed orders constitute a binding agreement between you and us.

Pricing and Payment

Service prices are subject to change without notice. We will provide you with a detailed quote before beginning any work. Payment is due upon completion of services unless otherwise agreed in writing. We accept cash, check, major credit cards, and electronic payments.

Cancellation Policy

Service appointments may be cancelled or rescheduled with at least 24 hours notice at no charge. Cancellations with less than 24 hours notice may be subject to a cancellation fee. Emergency service calls cannot be cancelled once dispatched.

Service Coverage

We provide coverage on our services as follows:

  • Repairs: 90-day coverage on parts and labor
  • Maintenance: 30-day coverage on work performed
  • Installations: Manufacturer coverage plus 90-day labor coverage

Warranty does not cover damage caused by misuse, improper maintenance, or acts of nature.

Limitation of Liability

To the fullest extent permitted by applicable law, in no event shall One Guy Plus Heating & Cool or its suppliers be liable for any indirect, incidental, special, consequential or punitive damages, including but not limited to, damage for loss of profits, goodwill, use, data or other intangible losses, however caused and under any theory of liability.

Customer Responsibilities

By scheduling our services, you agree to:

  • Provide safe access to your heating system
  • Keep pets and children away from work areas
  • Remove obstacles that may interfere with service
  • Provide accurate information about your system
  • Make timely payments for services rendered

Intellectual Property

The Site and its original content, features, and functionality are owned by One Guy Plus Heating & Cool and are protected by international copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws.

Termination

We may terminate or suspend your access to our services immediately, without prior notice or liability, for any reason, including without limitation if you breach these Terms. Upon termination, your right to use our services will immediately cease.

Governing Law

These Terms shall be governed and construed in accordance with the laws of the State of Missouri, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

Changes to These Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

Contact Us

If you have any questions about these Terms, please contact us:

  • By email: info@heatguy1plus.com
  • By phone: (636) 462-3770
  • By mail: 181 East Ave, Winfield, MO 63389-3438

📋 Important Information

These Terms of Service are legally binding. Please read them carefully and save a copy for your records. By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms.

Key Points:
  • 24-hour notice required for free cancellations
  • 90-day coverage on most repairs
  • Customer responsible for safe access to equipment
  • Prices subject to change without notice
  • Missouri law governs these agreements