About Us | One Guy Plus Heating & Cool

Our Story

From humble beginnings to trusted local experts

Humble Beginnings

In 2009, One Guy Plus Heating & Cool started as a one-man operation with a simple mission: to provide honest, reliable heating services to the Winfield community. Founded by James Wilson, a certified HVAC technician with over 10 years of industry experience, the company quickly gained a reputation for quality work and fair pricing.

What began in a small garage with just basic tools and a pickup truck has grown into a full-service heating company serving hundreds of satisfied customers across the region. Despite our growth, we've never lost sight of our core values: integrity, expertise, and exceptional customer service.

Milestones:

2009: Company founded with one technician
2012: Expanded to serve surrounding communities
2015: Hired first full-time technician
2018: Reached 1000+ satisfied customers
2021: Introduced comprehensive maintenance plans
2024: Serving 5+ cities with 5-person team

Heating company team working together on equipment

Our Mission & Values

What drives us to be the best in the business

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Mission

To provide exceptional heating services that exceed customer expectations while building lasting relationships based on trust, integrity, and technical excellence.

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Core Values

Honest, transparent service
Technical expertise and continuous learning
Customer satisfaction above all
Safety and quality in every job
Community involvement and support

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Commitment

We're committed to ongoing training, using the latest technology, and maintaining the highest standards of workmanship in every service we provide.

Meet Our Team

Skilled professionals dedicated to your comfort

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James Wilson

Owner & Master Technician

15+ years of HVAC experience. Certified in all major heating systems. James personally oversees every job to ensure the highest quality standards.

Specialties: System design, complex repairs, energy efficiency

Certifications: NATE, EPA 608, OSHA 30

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Sarah Johnson

Lead Residential Technician

8 years of experience specializing in residential heating systems. Known for her attention to detail and excellent customer communication.

Specialties: Furnace repair, maintenance plans, customer education

Certifications: NATE, Building Performance Institute

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John Smith

Commercial Systems Specialist

10 years of commercial HVAC experience. Handles larger systems and complex installations for businesses and multi-family properties.

Specialties: Commercial boilers, large-scale installations, energy audits

Certifications: NATE, Commercial HVAC Specialist

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Linda Thompson

Customer Service Manager

5 years with the company. She ensures every customer has a smooth, positive experience from first call to job completion.

Role: Scheduling, estimates, customer follow-up

Expertise: Customer relations, service coordination

Achievements & Recognition

Proud of our accomplishments and industry recognition

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Angie's List Super Service Award

5 consecutive years (2019-2024) for exceptional customer service and quality workmanship.

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BBB Accredited Business

Proud member of the Better Business Bureau with an A+ rating since 2015.

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Trane Comfort Specialist

Certified Trane dealer with access to premium equipment and training.

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Local Business Partner

Recognized by the Winfield Chamber of Commerce for community involvement.

Community Involvement

We believe in giving back to the community that has supported us for over 15 years. Our team actively participates in:

Sponsoring local youth sports teams
Annual heating system checks for senior citizens
Partnerships with local schools for technical education
Emergency heating assistance during extreme weather
Supporting local food banks and charities

Customer Satisfaction: 98.7% satisfaction rate based on 500+ reviews

Repeat Customers: 75% of our business comes from returning customers or referrals

Ready to Experience Our Quality Service?

Join hundreds of satisfied customers who trust us with their heating needs

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About Our Company