Privacy Policy

Your privacy matters to us. Learn how we protect your personal information.

Privacy Policy

Last Updated: November 18, 2024

Introduction

One Guy Plus Heating & Cool ("we", "us", "our") operates heatguy1plus.com (the "Site"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our services and the choices you have associated with that data.

Information We Collect

We collect several different types of information for various purposes to provide and improve our services to you.

Personal Data

While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). This may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address
  • Usage Data
Usage Data

We may also collect information about how the Site is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.

How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide and maintain our services
  • To notify you about changes to our services
  • To allow you to participate in interactive features of our services
  • To provide customer support
  • To monitor the usage of our services
  • To detect, prevent and address technical issues
  • To provide you with news, special offers, and general information

Legal Basis for Processing Personal Data

We will only process your personal information if we have a valid legal basis to do so. This includes:

  • Consent: You have given consent for processing your personal data
  • Contract: Processing is necessary for the performance of a contract
  • Legal Obligation: Processing is necessary for compliance with a legal obligation
  • Vital Interests: Processing is necessary to protect vital interests

Disclosure of Data

We may disclose your personal information in good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend our rights or property
  • Prevent or investigate possible wrongdoing in connection with our services
  • Protect the personal safety of users of our services or the public
  • Protect against legal liability

Security of Data

The security of your data is important to us but remember that no method of transmission over the Internet, or method of electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot ensure its absolute security.

Your Data Protection Rights

We want to ensure you are fully aware of all your data protection rights. Every user is entitled to the following:

  • The right to access: You have the right to request copies of your personal data.
  • The right to rectification: You have the right to request that we correct any information you believe is inaccurate.
  • The right to erasure: You have the right to request that we erase your personal data.
  • The right to restrict processing: You have the right to request that we restrict the processing of your personal data.
  • The right to object to processing: You have the right to object to our processing of your personal data.
  • The right to data portability: You have the right to request that we transfer your data to another organization.

Children's Privacy

Our services do not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "last updated" date at the top of this Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email: privacy@heatguy1plus.com
  • By phone: (636) 462-3770
  • By mail: 181 East Ave, Winfield, MO 63389-3438

🔒 Your Privacy is Our Priority

We take your privacy seriously and are committed to protecting your personal information. All data collection and processing activities comply with applicable privacy laws and regulations.

Key Protections:
  • No sharing with third-party marketers
  • Secure data transmission and storage
  • Regular security assessments
  • Employee training on data protection
  • Clear data retention policies